Let us show you…
how securing a retainer agreement with your VA brings peace of mind

Retainer agreements offer flexibility to businesses needing to outsource work on a regular basis. If you’ve used a Virtual Assistant before you’ll know that we are experienced in completing a vast array of business-related tasks.

As expert Virtual Assistants based in North Yorkshire, we have numerous years of experience behind us. This includes practice management, general business administration, project management, PA support, streamlining, organising and facilitating training and much more. Many Virtual Assistants also specialise in a niche area, ours being supporting the legal sector.

How does a retainer agreement work?

The work a VA undertakes as part of a retainer contract will depend on what the client needs. We speak to our clients in advance and book in the number of hours required, dependent on individual need.

The number of hours is agreed and a contract is signed. Once that first invoice is paid, the hours are allocated and away we go. We usually ask that clients set up a standing order for the first of each month to cover their retainer amount. We then just invoice for any additional hours spent, at the end of the month.

What are the benefits?

By paying for a set number of hours in advance, you retain your Virtual Assistant for the agreed time each month. You have them on hand to get the job done. Our retainer clients enjoy the comfort of knowing that regular and ad-hoc tasks are taken care of.

Your work is treated as priority because we are able to allocate the hours to you in advance. The arrangement also enables you to reserve your Virtual Assistant’s time in advance for specific meetings, for example to take Minutes remotely.

Who can benefit from having a VA retainer agreement?

Any size and type of business can benefit from retaining time with their chosen Virtual Assistant. We also offer ad hoc support for businesses just starting out or for those needing minimum support. Larger packages are available for those with a steady flow of work to delegate. Often if a client joins us on an ad hoc basis initially, they then go on to request a retained number of hours each month to give them the confidence that their Virtual Assistant can fulfil their requirements.

Working with a Virtual Assistant on a retainer basis

Arranging a bespoke retainer contract with your preferred Virtual Assistant definitely saves you money. It also helps to streamline your business. In addition to this, you have someone for a set amount of time but don’t have to worry about paying their tax or National Insurance, holiday pay and other employee benefits. Your Virtual Assistant will already be trained and will provide their own computer and other equipment. These are just some of the reasons business owners find VA retainer clients to be a budget-friendly and smart option for their business.

– Jen Workman, Business Owl founder and Virtual Assistant

In summary

An experienced Virtual Assistant offers many benefits to a business and retained hours are another way to budget for and control the amount of time you require.

Are you ready?

This article was written by Jen Workman, VA and Founder of Business Owl. We are expert Virtual Assistants based in North Yorkshire. We support the legal sector, small businesses and entrepreneurs nationally. To discuss how we can provide bespoke support via retainer contracts or for ad hoc work please contact us for a complimentary chat on 07970 955535 or at jen@businessowl.co.uk.