Helping you to…

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Maximise your chargeable hours by taking care of the background admin
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Say goodbye to the sleepless nights spent worrying about your to-do list
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Access professional admin support without having to employ somebody
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Future-proof your business to withstand inevitable peaks and troughs

Who We Help

The clients we support tend to fall into three groups

Regular Services

The Legal Sector

We enable you to maximise the time you spend on chargeable work. Thanks to Legal Executive qualifications and 10 years’ experience working in private practice, we hit the ground running when it comes to providing specialist legal support - handling client enquiries, case progression, copy typing, audio transcription, document drafting, writing blogs, legal research, proofreading and client follow up (ranging from prospective clients to late payers). We are familiar with legal terminology and processes and experienced in using various case management systems. Read more…

Professionals & Small Businesses

As your business grows you find you can’t manage everything alone. Enter the Virtual Assistant! Whether you struggle keeping on top of your inbox, or responding to customer enquiries, we manage your back office tasks for you, ensuring the smooth running of your business – and you’ll never miss out on a new client or opportunity. We are experienced in diary management, arranging meetings, booking travel and accommodation, clerking committees, writing blogs and research. If social media isn’t your thing, we can manage your accounts for you. Read more…

Projects

Whether you recognise them as projects or just 'tasks you need to get done', they take you away from doing what you do best – running your business-as-usual activities. We understand that not all companies require a Project Manager to sit in the office full time, but we also know that as part of growth and development, almost all organisations embark on projects - however large or small. Thanks to our Prince2 and APM qualifications plus experience in managing multi-million-pound projects, we have the skills and expertise to manage your project throughout its lifecycle.

How We Help

Business Owl HQ can be found in North Yorkshire. We provide remote support to businesses and professionals across the UK. We work in two different ways. We take responsibility for set tasks throughout the month, giving you peace of mind and you can budget accordingly. We also offer flexible ad hoc hours to suit the needs of your business, meaning you only pay for the amount of support you need, when you need it. Either way, you can add us to your team without adding us to your payroll commitment. We pay our own tax, NI and pension contributions and you don't need to pay us while we are on holiday. Please contact us to discuss how we can help you develop your business in the most effective way.

Our clients

Our Team

Jen

Jen

Virtual Assistant and Founder

Jen Workman founded Business Owl to provide professional remote business support to the legal sector and small businesses. Jen brings skills gained as a Legal Executive together with high level PA experience and hits the ground running when it comes to supporting sole practitioners, boutique law firms and other professionals. In addition to supporting clients, Jen is passionate about growing the business. She is an approved member of the Society of Virtual Assistants and is Virtual Assistant of the Year North East England 2021.

Michelle

Michelle

Virtual Assistant

Michelle has a project management background, with 9 years’ experience of managing multi-million pound, multi-disciplinary projects. Her experience is underpinned by qualifications with both the Association for Project Management and Prince2. As a successful PM Michelle became adept at task management and prioritisation – skills that mean she is well equipped for her role as Virtual Assistant!  Michelle is never happier than when she’s tinkering with a spreadsheet and specialises in all-things Excel based as well as project support services.

Jo

Jo

Virtual Assistant

Jo is a highly efficient PA and is experienced in supporting various sectors including legal, accountancy and property. She enjoys social media management, audio transcription and designing newsletters using Mailchimp and MailerLite. Jo specialises in creating lead magnets, sales funnels and e-mail automation. Jo presents a professional image for clients and their businesses by managing e-mails and diaries, making sure everybody knows where they need to be and when.

Tina

Tina

Virtual Assistant

Tina has a wealth of administrative experience and chooses to specialise in transcription work. She produces highly accurate documents which are often of a technical nature, whether from audio transcription files or from handwritten notes. All documents are formatted to individual requirements and proofread. Tina provides valuable support to clients by turning their documents around in a timely manner, leaving them free to focus on chargeable work.

Meet the Client

Rachel Roche, Roche Legal

Rachel Roche, Roche Legal

MD, Roche Legal

Meet client Rachel Roche, Managing Director of Roche Legal. Our Founder Jen Workman began supporting Rachel in September 2019 after she was recommended to her by various mutual contacts on LinkedIn. Jen’s role within Roche Legal is Virtual Practice Manager. Rachel talks about why she decided to work with a Virtual Assistant and about her experience so far.

Read Our Story

Happy People

“I’ve been working with Jen and Business Owl since before the pandemic. I was drawn to Jen’s warm approach when we had an initial discussion over the phone about how she could help me as a self employed private client lawyer in Switzerland. Jen is very thorough with a great eye for detail. She is knowledgeable with a high level of technical ability, frankly, one of the best assistants I have ever worked with. Jen is truly a safe pair of hands. I would highly recommend Jen and Business Owl to any one looking for a top notch assistant.”

Victoria McLagan

Victoria McLagan

English Wills and Probate Switzerland - EWPS

Howard Hackney

Howard Hackney LLP

“Jen is a complete breath of fresh air within my company. Every time I’ve felt overwhelmed or needed assistance she has been available to assist me with drafting, organising precedents for a document bank, helping with social media and finally getting me up to date with LinkedIn. Her drafting is accurate and attention to detail is excellent. Jen spends time getting to know your business and offers advice on how she can best help as a virtual assistance. She is practical, always calm and simply gets on with her tasks. Highly recommend taking on Jen as a Virtual Assistant. It frees up your time in your business – it’s the best thing I did connecting with Jen.”

Sharon Webster

Sharon Webster

Your Will Made Easy Ltd

“I feel like I am better able to make decisions in the best interest of the firm, because the small jobs that don’t need my input have been taken away from me entirely. My email traffic has decreased exponentially. Projects that would otherwise still be in progress have been completed and I have a clearer idea of the direction of travel. I also find Jen very helpful to bounce ideas around with and I trust her to discuss my firm’s business much like I would do with an in-house practice manager.  Although I was unsure at the start how using a VA would work in practice, for me it has ended up feeling no different to having someone in the office. Jen is responsive and reliable and I am very pleased to have her on board.”

To read Rachel’s full testimonial please click here.

Rachel Roche

Rachel Roche

Roche Legal

“Jen is a gem of a find! She has provided me with a WordPress website to promote my business which works well on phone, iPad and laptop. I’ve had loads of compliments on the professional, easy to navigate style which follows the clean-lines of my branding. Jen is passionate about what she does and takes the time to get to know you so that her work can accurately reflect your personality and business. I recommend her unreservedly.”

Louise Duffus

Louise Duffus

MLD Events

“Jen really cares about her work and I have enjoyed working with her for the last few months. She takes away my admin so I can focus on client work and growing the business. I look forward to her supporting the business in the future. Jen is efficient, picks things up quickly and is easy to work with.”

Jane Barrett

Jane Barrett

The Career Farm
See All Testimonials

Blog

Let us show you…how a Virtual Assistant enhances company wellbeing

Running a business isn’t purely about sales and services, but you know that already. It is about supporting your team and building a positive culture from which productivity and growth […]

Let us show you…how we support your small business to achieve its environmental sustainability goals

Did you know that SMEs contribute to 35% of the UK’s carbon emissions? While COP26 and ongoing environmental topics are hot news, rules and regulations for businesses have been in […]

Let us show you…why the most important documents in your business are your policies and processes

Virtual Assistants get excited by policies and processes. We can’t wait to get our hands on them, to streamline them, make them more accessible and to see them form the […]

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In the Press

Virtual assistants can help a business to declutter and become more agile

For many businesses – and people – 2020 was the year of survival. 2021 has been the year of adaptation. Hundreds of thousands of new businesses have been launched in […]

How virtual working can boost our post pandemic recovery

I think a lot of us at the beginning of the year thought we would be in a slightly better position right now when it comes to COVID but, here […]

Virtual assistant gives businesses tips for post-covid success

A North Yorkshire based virtual assistant who expanded her team after securing a number of new client contracts throughout last year’s lockdown, is encouraging businesses to be agile if they […]

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