***Covid-19 Notice – I am operating as normal – working from my home office in North Yorkshire and supporting clients and their businesses across the country. I continue to communicate via Zoom, Skype, e-mail and telephone so please contact me if you require a helping hand, whether for the short or long term. Stay safe***
Helping you to…
Achieve your new normal
At the start of 2020, dealing with a global pandemic probably wasn’t on your to-do list! Whether you manage a law firm or any other type of business, it won’t look the same today as it did at the start of the year. In addition to my regular Virtual Assistant services, I am providing specific support to businesses as they emerge from the Covid-19 crisis. As you plan for the future, I can work with you to achieve your ‘new normal’. I can support you in many different ways.
Although this is the time to plan ahead, by taking a step back and evaluating the way your business operates as a whole, there is an opportunity to make it more stable, productive and efficient for the future. I bring a fresh pair of eyes and experience gained working across many different businesses. Often a little re-organising can go a long way! Every business is different but together we can work to find the right ‘new normal’ for you. Read more or contact me to discuss.
Like it or not, many digital aspects of the ‘new normal’ are here to stay. I can support you by implementing new processes and procedures – setting up Skype or Zoom and organising and facilitating your meetings. Do you need a filing system for sharing documents electronically? You might need a website to promote your venture. You may want to start communicating with your target market using video – I can set up your YouTube channel. Read more or contact me to discuss.
An extra pair of hands
Sometimes there just aren’t enough hours in the day. I take responsibility for specific key tasks, giving you peace of mind and enabling you to budget. Or I can support you flexibly so that you only pay for the amount of support you need, when you need it. Handling e-mails and enquiries, managing social media, writing blogs, keeping websites up-to-date (the list goes on) are all distractions. By delegating these tasks you can focus on driving your business forward. Read more or contact me to discuss.
Who I Help
The clients I support with my regular Virtual Assistant services tend to fall into three groups.
I enable you to maximise the time you spend on chargeable work. Thanks to my legal qualifications and 10 years’ experience working in private practice, I hit the ground running when it comes to providing specialist legal support - handling client enquiries, case progression, copy typing, audio transcription, writing blogs, legal research, proofreading and client follow up (ranging from prospective clients to late payers). I am familiar with legal terminology and processes and am experienced in using various case management systems. Read more…
As your business grows you find you can’t manage everything alone. Enter the Virtual Assistant! Whether you struggle keeping on top of your inbox, or responding to customer enquiries, I can manage your back office tasks for you, ensuring the smooth running of your business – and you’ll never miss out on a new client or opportunity. I’m experienced in diary management, arranging meetings, booking travel and accommodation, clerking committees, writing blogs and research. If social media isn’t your thing, I can manage your accounts for you. Read more…
Getting a new business online can be a minefield, and that’s before we start talking about widgets and plugins! Or you might have an old website which needs a revamp. Either way, I remove the stress by providing you with a professional, easy-to-navigate website which will take your business to the next level without breaking the bank. Think of my one-stop-website-shop as a safe pair of hands, also offering website hosting, e-mail addresses, backing up and regular maintenance/updating for your shiny new website. Read more…
How I Help
I work remotely from my home office in North Yorkshire, supporting businesses and professionals across the UK. I work in two different ways. I offer flexible ad hoc hours to suit the needs of your business, meaning you only pay for the amount of support you need, when you need it. Or I can take responsibility for set tasks throughout the month, giving you peace of mind that these tasks will be done and you can budget accordingly. Either way, you can add me to your team without adding me to your payroll commitment. I pay my own tax, NI and pension contributions and you don't need to pay me while I'm on holiday. Please contact me to discuss how I can help you develop your business in the most effective way.
Jen WorkmanVirtual Assistant
After qualifying as a Legal Executive in 2002 I worked in private practice, mainly in the property sector. I developed an eye for detail and worked within the strictest of confidences. After 10 years, a change of direction took me to the University of York, where I provided high level administrative support to the Vice-Chancellor and Chancellor. Needing to be one step ahead all the times, prioritising was key to this role, in order to meet tight deadlines and manage a constantly changing workload. I now run my own business as a Virtual Assistant and I am an approved member of the Society of Virtual Assistants. I enable small business owners to dedicate their time and effort to running their businesses, with the comfort of knowing that other essential tasks are being taken care of. Clients benefit from my knowledge and experience without having to make the commitment of employing me.
Meet the Client
Rachel Roche, Roche LegalMD, Roche Legal
Meet my client Rachel Roche, Managing Director of Roche Legal. I began supporting Rachel in September 2019 after I was recommended to her by various mutual contacts on LinkedIn. My role within Roche Legal is Virtual Practice Manager. Rachel talks about why she decided to work with a Virtual Assistant and about her experience so far.
Howard HackneyHoward Hackney LLP
“I feel like I am better able to make decisions in the best interest of the firm, because the small jobs that don’t need my input have been taken away from me entirely. My email traffic has decreased exponentially. Projects that would otherwise still be in progress have been completed and I have a clearer idea of the direction of travel. I also find Jen very helpful to bounce ideas around with and I trust her to discuss my firm’s business much like I would do with an in-house practice manager. Although I was unsure at the start how using a VA would work in practice, for me it has ended up feeling no different to having someone in the office. Jen is responsive and reliable and I am very pleased to have her on board.”
To read Rachel’s full testimonial please click here.
Rachel RocheRoche Legal
“Jen is a gem of a find! She has provided me with a WordPress website to promote my business which works well on phone, iPad and laptop. I’ve had loads of compliments on the professional, easy to navigate style which follows the clean-lines of my branding. Jen is passionate about what she does and takes the time to get to know you so that her work can accurately reflect your personality and business. I recommend her unreservedly.”
Louise DuffusMLD Events
“Jen really cares about her work and I have enjoyed working with her for the last few months. She takes away my admin so I can focus on client work and growing the business. I look forward to her supporting the business in the future. Jen is efficient, picks things up quickly and is easy to work with.”
Jane BarrettThe Career Farm
“Jen is exactly what we were looking for – someone who understands busy professionals and the many competing demands on their time. Jen keeps us organised, arranges our meetings, ensures we follow up on commitments, and manges our website. She is completely reliable. What more could you want?!”
Nigel HaddonMosaic Legal
“I was introduced to Jen by a colleague and she has proved a life saver. Jen quickly understood what we needed from our website and calmly set about creating exactly what was agreed. We were delighted, published with only a few tweaks and have had great feedback from our clients. Jen now maintains our website and manages our social media presence so we can relax knowing that both are in good hands.”
Andrew RobertsAssociation of Law Firm Merger Advisers (ALFMA)
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