How well do UK law firms handle professional enquiries? Unfortunately, not very well according to the recent findings of Insight 6. They conducted a wide-reaching survey which reports on 70 law firms and takes into account over 450 individual experiences. As part of the exercise, enquiries were made: by people going directly into law firms over the telephone online The good news… 100% of visitors to offices said the reception they received was warm and [...]

5 ways to make Solicitors smile Why the frown? Legal professionals have the third most stressful job in the UK, according to statistics published by the Health and Safety Executive (gathered between 2014 and 2017). The main causes stated in the report were: the need to meet tight deadlines too much work too much pressure or responsibility I know from my own experience having worked as a Legal Executive, that the target driven environment [...]

Ten signs that you’re screaming out for a Virtual Assistant! If you're like most of the small business owners I meet, you probably started your own business to focus your time and energy on the things you enjoy, lured by the prospect of being your own boss and doing what you want, when you want. But are you now living the dream or has reality got other ideas? Are you revelling in a world [...]